Marketing & Office Administrator

• Experience level: Intermediate
• Education: Bachelor’s Degree
• Vacancies: 1
• Compensation: Fixed (ETB)

Marketing & Office Administrator

Employment Type: Full-time
Salary: ETB 18,000–20,000

Job Summary

We are seeking a creative, organized, and detail-oriented Marketing & Office Administrator to support marketing activities and daily office operations. The role involves promoting company services, generating leads, maintaining customer relationships, and managing office communications, records, and resources.

Key Responsibilities

Marketing and Business Development

• Implement marketing plans and promotional activities.

• Research customer needs, competitors, market trends, and business opportunities.

• Promote company services through digital and traditional channels.

• Manage social media platforms and support content creation.

• Prepare advertisements, brochures, and other marketing materials.

• Identify potential customers, follow up on inquiries, and support sales.

• Maintain customer relationships and prospect databases.

• Track campaign results and prepare marketing reports.

• Participate in networking events and promotional activities.

Office Administration

• Coordinate daily office activities and manage supplies and equipment.

• Maintain organized physical and digital records.

• Handle calls, emails, correspondence, and official documents.

• Arrange meetings, appointments, and business travel.

• Take meeting minutes and follow up on assigned actions.

• Monitor office expenses and maintain administrative records.

• Coordinate with suppliers, service providers, staff, and customers.

• Prepare reports, presentations, and correspondence.

• Support attendance tracking, leave records, and employee onboarding.

• Maintain confidentiality and follow company procedures.

• Perform other relevant duties assigned by management.

Qualifications and Requirements

• Bachelor’s degree in Marketing.

• Minimum two years of relevant experience in marketing, sales, business development, office administration, or a related role.

• Knowledge of marketing principles, customer relations, and office procedures.

• Digital marketing, social media, and content creation experience is an advantage.

• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.

• Strong written and verbal English; additional local languages are an advantage.

• Ability to prioritize tasks, meet deadlines, and work independently and collaboratively.

• Professionalism and integrity when handling confidential information.

Required Skills

• Marketing, creativity, and customer engagement.

• Communication, negotiation, and relationship-building.

• Organization, time management, and attention to detail.

• Recordkeeping, reporting, and document preparation.

• Problem-solving, adaptability, initiative, and willingness to learn.

Performance Indicators

• Achievement of marketing and lead-generation targets.

• Growth in qualified leads, customer engagement, and brand awareness.

• Timely follow-up on inquiries and accurate marketing reports.

• Timely completion of administrative tasks.

• Accurate, organized office records and correspondence.

• Effective management of supplies, equipment, and expenses.

• Clear communication and coordination with staff and external stakeholders.